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From174US$ /night
Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Calle 8 Norte Manzana 4 #876, Playa Del Carmen, Mx, Playa del Carmen, Mexico
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Suite Sea View
Max:
2 persons
370 sq. feet 
Bed options:
1 King-size bed
Sea view
Air conditioning
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King Partial Ocean View
Max:
2 persons
370 sq. feet 
Bed options:
1 King-size bed
City view
Balcony
Air conditioning
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King Grand Ocean Front
Max:
2 persons
540 sq. feet 
Bed options:
1 King-size bed
Sea view
Air conditioning
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Transportation Tips

Transportation Options

City Centre
Playa del Carmen2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM)5000 ft
Cancun (CUN) 35.1 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • Non-smoking property
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Luggage storage
  • Lift
  • Multilingual staff

Services

  • Paid airport shuttle
  • Room service
  • Tours/Ticket assistance
  • Wedding services

Dining

  • Restaurant
  • Poolside snack bar
  • Free breakfast

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Night club
  • Entertainment
  • Television in lobby

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Telephone
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Hotel Location

Calle 8 Norte Manzana 4 #876, Playa Del Carmen, Mx, Playa del Carmen, Mexico
Map view
Calle 8 Norte Manzana 4 #876, Playa Del Carmen, Mx, Playa del Carmen, Mexico
Nearby
Museum
Museo Frida Kahlo Playa Del Carmen
300 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
400 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1000 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1500 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1900 ft
Aquarium
Aquarium Beach
2100 ft
Night club
Club 01
400 ft
Beach
INTI Beach
3200 ft
Night club
Mandala Playa del Carmen
700 ft
Casino
Grand Riviera Casino
1200 ft
Night club
Blue Parrot
800 ft
Shopping Area
Plaza Calle Corazon
1000 ft
Night club
Salon Salsanera
900 ft
Restaurants
Deck 5 Pool and Skybar
100 ft
Calle 8 Norte 876 The Carmen Hotel Rooftop
C Grill at Playa Del Carmen
100 ft
Calle 8 Nte Gonzalo Guerrero
Maison Pierre
200 ft
Calle 8 Between 5 Avenida & The Beach
CGrill Restaurant
100 ft
Calle 8 Nte y Playa S/N
Mi Pueblo
400 ft
5ta Avenida y Calle 8 Col. Centro
Frida Kahlo Restaurante
400 ft
5th Avenue y 8 Playa del Carmen
Eat Italy
400 ft
5TA Avenida Esquina Calle 8

Guest Reviews & Ratings

What Guests Are Saying?
82%
loved it & would return
8.2/10
Great
Rooms
8.0
Location
9.6
Service
9.0
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 797 reviews
8.4
8.4/10 based on 121 reviews
#45 of 297 hotels in Playa del Carmen based on Tripadvisor
David
United Kingdom, May  2024
8.4/10

The hotel is fantastically located on vibrant Fifth Avenue, steps away from the beautiful beach of Playa Del Carmen. The rooms are bright and spacious, though lacking in complete privacy due to the sand blasted glass partition. The service, from check-in to dining, is exceptional and thoughtful. The dining experience offers great variety but may seem slightly monotonous at times. The rooftop pool provides a relaxing oasis, although some maintenance issues were noted in the shower. Overall, an excellent place to stay with a few minor drawbacks.

Rooms
8.0
The rooms are lightful, very spacious, and well-lit with fancy lighting, but the lack of privacy with the glass partition is a downside.
Service
9.0
The service is exceptional, special, and kind, extending from the check-in staff to the restaurant servers, managers, and chef.
Location
10.0
The best location you can get in Playa Del Carmen, right in the heart of Fifth Avenue, with a wonderful rooftop pool.
Dining
7.0
The dining experience is varied and plentiful, with attentive staff, although it could be slightly monotonous for a 5-star hotel.
Facilities
8.0
The facilities are great, with a rooftop pool, but some maintenance issues were noted in the shower.
Richard
United Kingdom, March  2024
8.2/10

I felt like I found a gem when I arrived at this hotel. The rooms were exceptionally clean and comfortable, making me feel like I was in paradise. However, being so close to the street level and next to the elevators meant it wasn't as quiet as I hoped. The service was top-notch; from ordering taxis at a reasonable price to the daily thorough cleaning, the staff was kind, respectful, and always helpful. The location couldn't have been better; just a short stroll to 5th Avenue with all its attractions. The dining experience wasn't always ideal, with limited options and some meals not meeting expectations. Overall, a great stay with a few minor hiccups.

Rooms
8.0
The rooms were very clean and great for the cleaners.
Service
9.0
The service was very nice, and the staff were kind, respectful, and helpful.
Location
9.0
The hotel's location was perfect, just a short stroll to the vibrant 5th Avenue and near Playa del Carmen's main attractions.
Dining
7.0
The dining experience had its ups and downs, with creative meals but also some disappointments.
Facilities
8.0
The hotel offered a range of facilities to make my stay comfortable and convenient.
Ian
United Kingdom, February  2024
8.6/10

I had such a luxurious stay at this hotel! The rooms had fancy lighting that gave a beautiful ambiance. I stayed in the Owners' suite, which was bigger than my own one-bedroom condo, though being so close to street level and beside the elevators was a minor inconvenience. The service was top-notch with friendly and helpful staff, from the check-in guy to the restaurant servers and chefs. The location couldn't be better, offering a calm and tranquil atmosphere with a modern design that was simply amazing. However, the dining options were a bit monotonous for a 5-star hotel, even though everything else was flawless.

Rooms
8.0
The rooms were beautifully designed with fancy lighting, but being close to street level could be noisy at times.
Service
9.0
The staff were incredibly special and kind, making my stay so memorable.
Location
10.0
The location is unbeatable in Playa, near great dining spots and attractions, and the rooftop pool added a nice touch to the tranquility of the area.
Dining
7.0
The dining experience was decent overall, but it could use more variety for a 5-star establishment.
Facilities
9.0
The hotel boasts facilities to be proud of, from room service to paid airport shuttles, catering to the guests' every need.
Walter
United Kingdom, January  2024
8.2/10

Staying at this hotel was an absolute delight. The rooms are very beautiful, impressive, and clean, making it a great choice for a relaxing stay. However, the dining experience could be more varied in options. The convenient location near the vibrant Fifth Avenue and the beach adds to the overall appeal. The value for money is fair, but some areas could be improved for an even more enjoyable experience.

Rooms
8.0
The rooms are very beautiful, impressive, and clean.
Service
9.0
From the check-in staff to the Owners, Managers, and Staff, the service was an absolute delight.
Location
9.0
The hotel is located in the center of vibrant Fifth Avenue, steps away from the beautiful beach of Playa, making it a perfect spot for exploration.
Dining
7.0
The dining experience provided creative meals but could offer more variety.
Facilities
8.0
The facilities are well-maintained and add to the overall comfort of the stay.
Margaret
United Kingdom, June  2023
8.6/10

I had a truly futuristic experience at The Carmen hotel with its uniquely designed rooms featuring unusual curvy furniture and balconies straight out of the Jetsons. The hotel's service was exceptional, with staff even stopping by to greet us and make sure we felt welcomed. The location, right in the heart of vibrant Fifth Avenue and by the beautiful Playa beach, was simply perfect. While the dining experience was a bit monotonous, the facilities, including the rooftop pool, were top-notch.

Rooms
8.0
The rooms were like something out of a sci-fi movie, with 2 double beds and interesting curvy furniture.
Service
9.0
The staff went above and beyond to ensure our comfort, even assuring a refund. It's the little touches that make The Carmen stand out.
Location
10.0
Being in the center of vibrant Fifth Avenue and right by the beautiful Playa beach made the location unbeatable.
Dining
7.0
While the dining options were a bit repetitive, the quality of the included breakfast was still enjoyable.
Facilities
9.0
The facilities, especially the rooftop pool, added to the overall luxury and comfort of the stay.
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Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room